To ensure responsiveness to the ever-changing technology people use, Modus Research has its own in-house software development and IT team. This allows us to be responsive to environmental changes while adhering to scientific research principles.
Leveraging state-of-the-art technology, the Modus in-house IT team's mission is to bring understanding and clarity on key issues and metrics to our clients, often in near real-time. From our flexible integration capabilities with our client's systems, through our unique query and capture across a breadth of medium, to our customized online client portals, our IT team delivers automated solutions to facilitate visibility and highlight areas of interest and concern.
Modus has developed its own in-house interactive voice response (IVR) system using the latest technology and advances developed from the ground up. Our IVR system is tailored specifically for conducting survey research rather than using an off-the-shelf system designed for other purposes. IVR technology is an excellent tool for conducting brief surveys with either broad or hard to reach populations.
We offer customized solutions to the particular challenges our clients face. Our software development capabilities enables us to deliver customized solutions for client applications needs.